Founder Laurice Rahme named her company for the address of her perfumery in N.Y.C.
Shipping and Delivery
At FSHRKH LLC, we are committed to providing you with a seamless and efficient shipping experience. Below you will find detailed information about our shipping and delivery policies.
Shipping Options
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Delivery by the next business day for orders placed before 2 PM EST.
Shipping Rates
Shipping rates vary based on the weight of your order and the selected shipping method. The exact shipping cost will be calculated at checkout.
Order Processing Time
Orders are typically processed within 1-2 business days. Orders placed after 2 PM EST will be processed the following business day. Please note that processing times may be extended during peak seasons or holidays.
International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Please note that customers are responsible for any customs duties or import taxes that may apply.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the shipping carrier's website using this tracking number.
Delivery Times
Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier delays.
Missing or Delayed Orders
If your order has not arrived within the estimated delivery time, please contact our customer service team at [customer support email] with your order number. We will work with the shipping carrier to resolve the issue as quickly as possible.
Shipping Restrictions
We are unable to ship to P.O. boxes or APO/FPO addresses. Orders to these addresses will be canceled and refunded.
Returns and Exchanges
For information on returns and exchanges, please visit our Returns and Exchanges page.
Contact Us
If you have any questions or need further assistance, please don't hesitate to contact our customer service team at [customer support email] or call us at [customer support phone number]. We are here to help!